Contact Us

Contact Us - Woohoo Xyz
Official Customer Care & Support Desk

Thank you for visiting Woohoo Xyz, an independently managed Sole Proprietorship enterprise in India. We place the highest priority on user trust, settlement reliability, and prompt resolution of customer inquiries across all our financial facilitation channels.

Whether your query pertains to an Education Fee settlement, College Tuition disbursement, Residential or Commercial Rent transfer, Corporate B2B clearing, Vendor procurement payout, or an IFSC validation failure, our dedicated operational desk is fully equipped to assist you. We maintain streamlined, responsive communication lines to guarantee direct, transparent, and professional support for every user.


Communication Channels & Physical Office

1. Registered Office & Postal Address

For official postal communications, legal notifications, and formal physical correspondences, please direct all mail to our sole proprietorship principal place of business:

Woohoo Xyz, Village Andar, Near Post Office, Gaura Road, Ward No. 5, Andar, District - Siwan, Andar, Bihar – 841231 IN


2. Official Electronic Mail Assistance

For fast transaction tracking, payment status queries, and general administrative inquiries, email our electronic helpdesk directly:

Primary Email Address: info@woohooxyz.in
Online Ticket Submission: Raise a Support Ticket
Bank Gateway Disputes: Razorpay Direct Support


3. Essential Details for Settlement Assistance

To accelerate investigations and prevent delayed responses, please include complete transaction context in your communication:

• Registered Payer Name and Contact Mobile Number.
• Official Razorpay Payment Reference ID (e.g., pay_xxxxxxxxxxxxxx).
• Target Beneficiary Bank Account Number and Branch IFSC Code.
• Transaction Date, Timestamp, and Exact Settlement Amount.
• A clear screenshot or attachment of the computer-generated PDF receipt or banking deduction SMS.


4. Turnaround Times & Working Banking Hours

Our support operations align strictly with standard Indian interbank working schedules (Monday through Friday, excluding national and banking holidays). We endeavor to acknowledge all genuine ticket submissions and email correspondences within 24 to 48 business hours. Complex settlement tracing involving interbank clearing houses (RBI NEFT/RTGS/IMPS nodes) may require standard reconciliation buffers of 3 to 5 banking days.


5. Our Commitment to Financial Transparency

At Woohoo Xyz, operational excellence and customer satisfaction drive our daily development. As a single-tier sole proprietorship venture, we eliminate convoluted corporate hierarchies, delivering direct accountability, zero hidden deductions, transparent surcharge structures, and bank-grade PCI-DSS data protection across every transaction initiated through our platform.

WOOHOO XYZ